Patient Services

At Oncura Health, we are committed to providing compassionate, coordinated, and individualized cancer care. From your first appointment through ongoing treatment, our team is here to guide you every step of the way.

Becoming a Patient

Oncura Health has been delivering excellence in cancer care for more than 30 years. Our highly recognized medical professionals are dedicated to compassionate, innovative, and personalized treatment, grounded in early detection, clinical research, and proven advances in oncology care.

You can depend on our expertise and trust in our experience. We are here to support you throughout your care journey and work closely with you to determine the most appropriate treatment plan.

Submit a request

New Patient Support

Once you connect with our New Patient Administrator, we will assist with:

Insurance verification and pre-authorization

Scheduling your initial appointment

Providing registration forms

Answering questions about your first visit

Preparing for Your First Appointment

Please arrive at least 30 minutes early to allow time for paperwork and coverage verification.
Plan to spend: 1–2 hours on your first visit. Please bring the following:

Photo ID

Medication List

Insurance Card

Pre-authorization

(If Required)

Note on Insurance: We accept most major insurance plans. Pre-authorization may be required for certain treatments. If you have questions about coverage, do not have insurance, or need financial assistance, please call 323.254.0046. Our team may be able to assist with costs or arrange financial accommodations.

Navigating Care / Patient Portal

Navigating Care is our secure patient portal, designed to help you manage your care with convenient, 24/7 access from any web-enabled device. With Navigating Care, you can:

Download

Health Records

View Lab Results

& Test Reports

Manage Appointments

& Caregivers

Securely Message Your Care Team for Non-Urgent Matters

Go To Paient Portal

Portal Registration & Support

If you provided your email to the clinic:

Visit patient.navigatingcare.com
Click “Need to register” → “Start here”
Check your email for an invitation from “Navigating Care” (check spam)
If needed, contact Oncura Health to confirm your email and request a new invitation

If you do not have an email on file:

Contact Oncura Health to receive temporary login credentials
Visit patient.navigatingcare.com
Select “Sign in with a username” to begin registration

Need help?

Visit the Navigating Care FAQ
Call 1.800.925.4456
Email support@navigatingcare.com

Cancer Community

We believe care extends beyond the clinic. Oncura Health is proud to connect patients and families with trusted community resources.

Visit CancerConnect

Patient Forms

Registration Packet
The full registration packet for new patients is available as a fillable PDF.

Instructions:

Complete the form online
Download the completed packet
Either:Print and bring it to your appointment, or

Email it to newpatient@oncurahealth.com (include your name in the subject line)

Forms included:

Notice of Privacy Practices
Medical Release Form
Medical Release to Family Form
Open Payments Patient Disclosure

Prescriptions

Getting Prescriptions, the Easy Way
Oncura Health offers an in-office dispensary to simplify medication access. Benefits include:

Reduced or eliminated travel time
No waiting in line
Improved coordination with your care team
Easy refills via phone, email, or online request

Medication Services

Prescriptions dispensed directly from your physician’s office
Prior authorizations completed within 24–72 hours

How it Works:

Pick up medications during your appointment or schedule a later pickup
Most prescriptions are filled in-house
Specialty pharmacies are coordinated when needed

Refills: Please contact us 7 days before your medication runs out.

Financial Assistance

We understand that cancer treatment can be financially challenging. Our team actively researches available financial assistance programs through nonprofit organizations to help reduce medication copayments.
Eligibility may depend on:

Diagnosis
Treatment type
Household size
Income

Funds are limited and awarded on a first-come basis. If interested, please contact our team so we can assist you promptly.

Our Pharmacists
Vache Sharyan, PharmD
Shaina Ghermezi Kohansedgh, PharmD

Returning Patients

Thank you for trusting Oncura Health with your care. We are committed to making your ongoing treatment as smooth and supportive as possible. Your care team is always available to answer questions. You may:

Contact your clinic location directly
Communicate through the patient portal
Submit an inquiry online

Scheduling Follow-Up Visits
To schedule or modify an appointment, please contact your clinic location directly.

Billing & Insurance

For billing questions, please contact 323.794.1391 or visit the billing page to pay your bill online.

We accept most

major insurance plans

Pre-authorization may be required for certain treatments

If you are uninsured or need financial assistance, please contact:
billing@oncurahealth.com

Additional Information
Please visit our FAQ page or phone directory for more helpful information.

Go To Paient Portal

Request an Appointment

Ready to schedule your visit?

Request an Appointment