Privacy Policy

Effective Date: 1/1/2026
Last Updated: 1/1/2026
Oncura Health (“Oncura,” “we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal and health information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, use our services, or receive care from Oncura Health.

1. Scope of This Privacy Policy
This Privacy Policy applies to:

• The Oncura Health website and digital platforms

• Patient portals and online services

• Communications with Oncura Health

• Information collected in connection with clinical care, subject to HIPAA

This policy does not replace our Notice of Privacy Practices (NPP), which governs how protected health information (PHI) is used and disclosed under HIPAA.

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2. Information We Collect
A. Personal Information
We may collect personal information you voluntarily provide, including:

• Name, address, phone number, and email address

• Appointment requests and inquiries

• Insurance and billing-related information

• Information submitted through forms or patient portals

B. Health Information
When you receive care from Oncura Health, we collect and maintain protected health information (PHI), including:

• Medical history and diagnoses

• Treatment plans and clinical notes

• Lab results and imaging

• Prescription and pharmacy information

PHI is handled in compliance with the Health Insurance Portability and Accountability Act (HIPAA).

C. Website & Technical Information
When you visit our website, we may automatically collect:

• IP address

• Browser type and device information

• Pages visited and time spent on the site

• Cookies and similar tracking technologies

This data helps us improve website performance and user experience.

 

3. How We Use Your Information
We use collected information to:

• Provide medical care and coordinate treatment

• Schedule appointments and manage patient services

• Communicate with you regarding your care

• Process billing, insurance, and payments

• Operate and improve our website and services

• Comply with legal and regulatory requirements

We do not sell your personal or health information.

 

4. Disclosure of Information
We may disclose information:

• To healthcare providers involved in your care

• To insurance companies for billing and reimbursement

• To trusted service providers who support our operations (under strict confidentiality agreements)

• When required by law, regulation, or court order

All disclosures of PHI are governed by HIPAA and applicable state laws.

 

5. Patient Portals & Digital Communications
If you use our patient portal or telemedicine services:

• Access is secured with authentication credentials

• You are responsible for safeguarding your login information

• Communications through portals are encrypted and monitored

Email and standard text messaging may not be fully secure; please avoid sending sensitive medical information outside secure platforms.

 

6. Cookies & Tracking Technologies
Our website may use cookies to:

• Improve site functionality

• Analyze traffic and usage trends

• Enhance user experience

You can adjust cookie preferences through your browser settings.

 

7. Your Privacy Rights
Depending on applicable law, you may have the right to:

• Access your personal or health information

• Request corrections to your information

• Request restrictions on certain uses or disclosures

• Receive a copy of our Notice of Privacy Practices

• File a complaint if you believe your privacy rights have been violated

To exercise these rights, please contact us using the information below.

 

8. California Privacy Rights (CCPA/CPRA)
California residents may have additional rights regarding personal information, including the right to:

• Know what personal information is collected

• Request deletion of certain personal information

• Opt out of certain data sharing practices

Requests may be submitted using the contact information below.

 

9. Data Security
Oncura Health implements administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, or misuse. While no system is 100% secure, we continually assess and update our security practices.

 

10. Third-Party Websites
Our website may include links to third-party sites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies separately.

 

11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on our website with the revised effective date. Continued use of our services constitutes acceptance of the updated policy.

 

12. Contact Information
If you have questions about this Privacy Policy or your privacy rights, please contact:
Oncura Health
Email: info@lacancernetwork.com and privacy@oncurahealth.com
Mailing Address: 

541 W. Colorado Street, Suite 309

Glendale, CA 91204